FinOps, enterprise SaaS
Budget management for teams running on many clouds
A FinOps feature that helps engineering leaders create, track and understand budgets across multiple cloud providers, so they can act before spend gets out of hand.
- Role
- UX designer
- Team
- Product manager, UI/UX designer, backend developer
- Timeline
- 1.5 months
- Scope
- Product research, user research, product design
- +13%Monthly recurring revenue, up 11 to 13%
- 86%Task success rate, above industry benchmark
- 1.5Months from research to shipped design
Context
Organizations increasingly run on several cloud providers for redundancy, cost and capability. That makes tracking and managing budgets across providers genuinely hard.
Problem: DevOps managers need to forecast and allocate cloud budgets accurately in multi-cloud environments, but projections often miss critical factors.
Goal: design an experience that lets technical personas (FinOps leads, DevOps managers and CTOs) create, track and understand budgets across platforms.
Research
Client interviews pointed to three needs:
- No clear read on budget health
- Customizable thresholds for alerts
- Trends that help stakeholders decide
Ideation
I mapped user flows, sketched layouts and identified core features, then split the experience into two sections: creating budgets, and managing them over time.
Iteration one
A dashboard showing current spend, budget creation and alert configuration. Easy-to-read graphs and preset alerts help people judge budget health at a glance.
Iteration two
Feedback led to full multi-cloud support, a clearer budget period display, a dynamic preview while creating budgets, and refined alert configuration.
Impact
- Monthly recurring revenue grew 11 to 13%.
- Adoption increased with both new and existing customers.
- Task success reached 86%, above the industry benchmark.
The lesson: technical users don't need more data, they need a trustworthy signal and control over when they're alerted.